Terms and Conditions

elcome to the Terms and Conditions page of KCAN. These terms outline the rules and regulations for the use of our website, the products and services we offer, and the terms under which we conduct business. Please read these terms carefully before using our website or purchasing our products. By accessing and using our website, you accept and agree to be bound by these terms. If you do not agree to these terms, please refrain from using our website.

**1. **Copyright:

  • All content on this website, including text, images, designs, and graphics, is the property of KCAN and is protected by international copyright laws. You may not reproduce, distribute, or use any content from our website without our express written consent.

**2. **Privacy:

  • Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

**3. **Product Descriptions:

  • While we strive to provide accurate and up-to-date product descriptions, we do not warrant the accuracy or reliability of product information on our website. It is your responsibility to verify product details before making a purchase.

**4. **Pricing and Payment:

  • Pricing for our products is subject to change without notice. The prices displayed on our website are in USD and include applicable taxes unless otherwise stated. We accept various payment methods, which may vary based on your location and the products you are purchasing.

**5. **Order Acceptance:

  • The receipt of an order confirmation does not signify our acceptance of an order. We reserve the right to accept or decline an order at our discretion. In case of order cancellation or unavailability of a product, we will notify you and process a refund as appropriate.

**6. **Custom Solutions:

  • If you request a custom outdoor solution, we will work closely with you to design and create a product that suits your unique needs. Any custom solution may be subject to additional costs, lead times, and terms agreed upon in writing.

**7. **Warranty:

  • Our products come with warranties that vary depending on the specific product. The terms and duration of each warranty are provided when you make your purchase. For warranty claims, please contact us for assistance.

**8. **Delivery:

  • We aim to process and ship orders as quickly as possible. Delivery times may vary based on your location and the specific product. Please refer to product information for estimated delivery times.

**9. **Returns and Refunds:

  • If you are not satisfied with your purchase, please refer to our Return and Refund Policy for information on how to return products and request refunds.
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